News | Technology

Relief as National Health Laboratory Service returns to full operational capacity following June cyberattack

Time to read: 00:34 mins 
 
Published on MedED: 26 August 2024
Type of article: News
MedED Catalogue Reference: MNG0041

Category: News 
Category Cross-reference: Technology 

Keywords: Cybercrime, National Health Laboratory Services, NHLS, public hospitals

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26 August 2024.1130
Linda Ravenhill

Story Update

Deputy Minister of Health Joe Phaala announced on August 22, 2024, that the National Health Laboratory Service (NHLS) has fully restored its operations. The announcement comes exactly three months after a cyber-attack that severely disrupted operations at the facility, forcing it's 265 laboratories to enter results manually and deliver them to hospitals and clinicians via printouts or phone calls, causing significant delays and backlogs. (See full story here

The ransomware attack targeted parts of the NHLS IT systems, making them inaccessible and disrupting communication with the laboratory information system and other databases. Backup servers were also deleted, necessitating a rebuild of the affected components.

The return to full operational capacity is expected to bring relief to the healthcare community.


Read the previous report here:
22 June 2024 | Cyberattack Crisis:  NHLS hack continues to cause chaos in South Africa healthcare facilities 



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