Preamble
Thank you for reading the Privacy Policy (“policy”) of iCognition t/a The Medical Education Network CK 1999/051172/23 (“MedED”).
By accessing this website, or by contracting with us for The Medical Education Network (MedED)’s Platform Service (“service”), you agree, without limitation or qualification, to be bound by this policy and the terms and conditions it contains, as well as any other additional terms, conditions, rules or policies which are displayed to you in connection with this service/website.
Please check this policy periodically for changes. We reserve the right, at our discretion, to update or revise this policy at any time, with or without notice.
The purpose of this policy is to comply with the relevant laws of the Republic and to advise the users of the service/website on the procedures for data collection and use. This document contains a number of legal obligations which you are presumed to be familiar with.
The Medical Education Network is committed to protecting your privacy and complying with applicable data protection and privacy laws.
MedED’s Privacy Policy
The Medical Education Network (MedED) recognises the importance of its users’ privacy and takes steps to protect their privacy. This policy discloses the privacy practices for all products, sites and services of The Medical Education Network (MedED).
By visiting The Medical Education Network (MedED)’s eLecture Platform/websites or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Statement.
What this Privacy Policy covers
This Privacy Statement covers The Medical Education Network (MedED)’s treatment of personally identifiable information (“personal information”) that The Medical Education Network (MedED)’s Platform gathers when you access the sites and assets controlled/owned by MedED.
What this Privacy Policy does not cover
In some instances, The Medical Education Network (MedED) merely provides a platform through which content can be uploaded/made available and through which content can be viewed and used by its users. In these instances, the sites/services are not controlled/owned by The Medical Education Network (MedED). The Medical Education Network (MedED) has no access to or control over them or their content, and the data collected is governed by the privacy policy of the entity/person who controls/owns such site.
Information Collection and Use
We will not share or sell your information with anyone without your authorisation or consent in ways different from what is disclosed in this policy.
The Medical Education Network (MedED)’s Platform collects information from you when you:
- Fill in forms on our website, for example register to use our website and content
- Participate in our discussion forums
- Communicate with us by post, telephone, fax, email, social media, webinars, online customer services, or in person
- Complete your accreditation activities
- Complete our surveys
The following information is collected from you:
- Biographical information such as your name, surname and title
- Your contact details including email address and phone number
- Your regional location
- Professional information including your HPCSA or other registration number, area of speciality or expertise, area of interest, and whether you are in government or private organisations
Any and all information provided by users of our website/s, event registrants, survey respondents and all other readers and customers of our products and services is kept strictly confidential and never sold, reused, rented, loaned or otherwise disclosed.
We also collect:
- Internet Protocol (IP) address information you provide in your communications with us or on registering on our website/s
- Details about how you use our website/s including content accessed, searches conducted, length of visit, login details, time and date of visit
- Your opinions as expressed in chat, forums and interviews
- Content and links accessed in our system-generated emails
- Your accreditation activities
We analyse our site logs and strive to constantly improve the value of our content. These logs are not personally identifiable and we make no attempt to link them with individuals that browse the site. We track IP addresses to help diagnose problems with our server and administer our website/s, and to gather broad demographic information.
You agree that we may share information with our clients to help them better understand our services and user demographics, but we will never disclose information about individual users.
Security and Confidentiality
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Retention of Information
We retain your data for as long as is required to provide our services to you, or if necessary for legal purposes or legitimate interests. In particular, we generally retain data in relation to:
- Services provided by us for a period of five years after the service has been provided, unless our relationship with you continues for a longer period
- Marketing and information purposes until you inform us that you no longer wish to hear from us (e.g., through clicking ‘unsubscribe’ on an email communication)
- Your accreditation records for a period of 5 years from date of completion, after which time they are deleted
Registration for Events and Online Services
- Users signing up for our online events or specialised services need to register first
- They are required to provide their contact information which may include name, e-mail address, regional location and area of specialisation
- We use this information to communicate with users, provide requested services, and to improve the value and experience of visitors to our website/s
- We only use aggregate demographic information about our audience for reporting or marketing purposes, or to improve our service
Use of Cookies
Our site uses cookies to enhance your online experience and improve the quality of our services, by delivering content specific to your interests and preferences. You can set your browser to disable cookies. However, some features or services may not function properly without cookies. For full details, see our Cookie Policy →
| Cookie Name | Category | Purpose | Further Information |
|---|---|---|---|
| 1P_JAR | Performance Monitoring, Third-party cookies | Google advertising cookie used for user tracking and ad targeting purposes | No advertising is served on any MedED sites. This cookie is only used to deliver appropriate content based on your preference selection. |
| ASP.NET_SessionId | electure.co.za | Gives the user a unique session ID | As above |
| __RequestVerificationToken | electure.co.za | Anti-forgery token (to prevent CSRF attack) | — |
| __atuvc, __utma, __utmz, __utmb | Performance Monitoring, Third-party cookies | Google Analytics cookies for general aggregated usage statistics | Not all MedED sites make use of Google Analytics. Contact us to determine if Google Analytics is in use on your particular MedED site. |
| __atuvc | AddThis social sharing | Enables visitors to share content with networking and sharing platforms | Sporadic usage on identified pages. Not in use site-wide. |
Privacy of Your E-Mail Address
The Medical Education Network (MedED)’s Platform sites do, on occasion, provide newsletters and alerts which keep our readers abreast of the latest news and events occurring on the platform. MedED also provides invites to events and seminars hosted through its platform.
Accessing this platform is free, but individuals must request to join our mailing lists by signing up through a form on our website/s. Users are required to give their contact information including name, e-mail address and speciality, as well as demographic information including regional location and nature of place of work.
Recipients of our newsletters can, at any time, unsubscribe using the instructions provided at the top and bottom of each newsletter.
We do not sell, rent, loan, trade or lease the addresses on our mailing list to anyone under any circumstances. Third-parties will never contact our users through the use of our e-mail newsletter lists except through placement within the newsletters themselves, or unless users specifically ask to be placed on such a list.
Privacy of Surveys
From time to time, The Medical Education Network (MedED)’s Platform conducts online surveys. Participation is completely voluntary and respondents are given a choice whether to disclose requested demographic information.
Where contact information is requested it is only to avoid duplicate entries and to alert the respondent when survey results are posted online. Subject to prior permission given by the respondent, such information may be shared with third-party sponsors of such surveys. However, any information about any individual is kept strictly confidential and not sold, re-used, rented, loaned or otherwise disclosed.
All responses collected on our online surveys are completely confidential. Only the aggregate results of data analysis are used and reported.
Information Sharing and Disclosure
We may share aggregated demographic information about our visitors with our partners and sponsors. This information does not identify individual visitors or members. We do not link aggregate visitor or member data with personal information.
Your Rights
You have the following additional rights:
- To request that we erase your personal data
- To request that we restrict our data processing activities in relation to your personal data
- To receive from us the personal data we hold about you, in a reasonable format specified by you, for the purpose of transmitting that personal data to another data controller
- To require us to correct the personal data we hold about you if it is incorrect
Third-Party Sites and Links
The Medical Education Network (MedED)’s eLecture Platform sites may contain links to other websites that are not owned or controlled by The Medical Education Network (MedED).
The Medical Education Network (MedED)’s eLecture Platform is not responsible for the content or privacy policies of its advertisers or the sites to which it may provide links.
Changes to this Privacy Statement
This Privacy Statement is a living document. We will modify this document as we add new features to The Medical Education Network (MedED)’s eLecture Platform sites. We reserve the right to modify this Privacy Statement at any time.
If we make material changes to our privacy policy, we will post those changes to this page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us:
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