The Medical Education Network Privacy Policy

THE MEDICAL EDUCATION NETWORK (MEDED) PRIVACY POLICY
 

1.  PREAMBLE
1.1  Thank you for reading the Privacy Policy (“policy”) of iCognition t/a VisualLive CK 1999/051172/23 (“VisualLive)”).
1.2 The VisualLive’s eLecture Platform Service primarily consists of the eLecture platform and related services such as system-related emails.
1.3 The Medical Education Network (‘MedED’) resides on the eLecture platform and is wholly owned by VisualLive.
1.4
 
By accessing this website, or by contracting with us for The Medical Education Network (MedED)’s Platform Service (“service”), you agree, without limitation or qualification, to be bound by this policy and the terms and conditions it contains, as well as any other additional
terms, conditions, rules or policies which are displayed to you in connection with this service/website.
1.5 Please check this policy periodically for changes. We reserve the right, at our discretion, to update or revise this policy at any time, with or without notice.
1.6 The purpose of this policy is to comply with the relevant laws of the Republic and to advise the users of the service/website on the procedures for data collection and use. This document contains a number of legal obligations which you are presumed to be familiar with.
1.7 The Medical Education Network (MedED) is committed to protecting your privacy and complying with applicable data protection and privacy laws.
 
2.  THE MEDICAL EDUCATION NETWORK (MEDED)'S ELECTURE PLATFORM PRIVACY POLICY
2.1   The Medical Education Network (MedED) recognises the importance of its users’ privacy and takes steps to protect their privacy. This policy discloses the privacy practises for all products, sites and services of The Medical Education Network (MedED).
2.2 By visiting The Medical Education Network (MedED)’s eLecture Platform/websites or using any of our services, you acknowledge that you accept the practises and policies outlined in this Privacy Statement.
   What this Privacy Policy covers
 This Privacy Statement covers The Medical Education Network (MedED)’s treatment of personally identifiable information (“personal information”) that The Medical Education Network (MedED)’s eLecture Platform gathers when you access the eLecture Platform sites   controlled/owned by Visual Live (collectively “VisualLive’s eLecture Platform sites”)
  What this Privacy Policy does not cover
In some instances, The Medical Education Network (MedED) merely provides a platform through which content can be uploaded/made available and through which content can viewed and used by its users. In these instances, the sites/services are not controlled/owned by The Medical Education Network (MedED). The Medical Education Network (MedED) has no access to or control over them or their content. In these instances, the data collected through the use of such sites is controlled by the clients and is governed by the privacy policy of the entity/person who controls/owns such site, and not by Visual Live.
 
3.  INFORMATION COLLECTION AND USE
3.1  We will not share or sell your information with anyone without your authorisation or consent in ways different from what is disclosed in this policy.
3.2 The Medical Education Network (MedED)’s eLecture Platform collects information from you, when you:
   •   fill in forms on our website, for example register to use our website and content;
 •   participate in our discussion forums
 •   communicate with us by post, telephone, fax, email, social media, webinars, online customer services, or in person;
 •   complete your accreditation activities
 •   complete our surveys
3.3 The following information is collected from you:
   •   biographical information such as your name, surname and title
 •   your contact details including email address and phone number
 •   your regional location
 •   professional information including
 •   your professional organisation registration number (HPCSA or other)          
 •   your area of speciality or expertise
 •   your area of interest
 •   information related to whether you are in government or private organisations
3.4 Any and all information provided by users of our website/s, event registrants, survey respondents and all other readers and customers of our products and services is kept strictly confidential and never sold, reused, rented, loaned or otherwise disclosed.
3.5 This includes information obtained as follows:
   •   when you visit our website we collect details of your Internet Protocol (IP) information you provide in your communications with us or on registering on our Website/s;
 •   details about how you use our Website/s including the content you accessed, any searches you conducted, your length of visit, login details, time and date of visit
 •   your opinion as you express it in chat, forums and interviews;
 •   content and links accessed in our system generated emails.
 •   your accreditation activities
3.6 We analyse our site logs and strive to constantly improve the value of our content. These logs are not personally identifiable and we make no attempt to link them with the individuals that browse the site.
3.7 The Medical Education Network (MedED)’s eLecture Platform tracks users’ IP addresses to help diagnose problems with our server and administer our Website/s.
3.8 We also use IP addresses to gather broad demographic information about our users in general. This information does not contain anything by which users can be identified personally.
3.9 We may combine demographic information supplied by a subscriber at registration in conjunction with site usage data to provide profiles, in aggregate form, about our users and their preferences for content and sponsorship purposes.
3.10 You agree that we may share information with our clients to help them better understand our services and user demographics, but never, at any time, will The Medical Education Network (MedED) disclose information about individual users.
 
4.  SECURITY AND CONFIDENTIALITY
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
 
5.  RETENTION OF INFORMATION
We retain your data for as long as is required to provide our services to you or if necessary for legal purposes or legitimate interests. In particular, we generally retain data in relation to:
•    services provided by us for a period of five years after the services has been provided, unless our relationship with you continues for a longer period;
•    marketing and information purposes until you inform us that you no longer wish to hear from us for example, through clicking ‘unsubscribe’ on an email communication) If you express this preference we may retain your contact details on a suppression list so that you no longer      receive communications from us.
•    Your accreditation records for a period of 5 years from date of completion after which time they are deleted.
 
6.  REGISRATION FOR EVENTS AND ONLINE SERVICES
•    Users signing up for our online events or specialised services need to register first.
•    They are required to provide their contact information which may include, but not be limited to name, e-mail address, regional location and area of specialisation.
•    We use this information to communicate with users, provide requested services, and to improve the value and experience of visitors to our Website/ss.
•    We only use aggregate demographic information about our audience for reporting or marketing purposes, or to improve our service.
 
7.  USE OF COOKIES
Our site uses cookies to enhance your online experience and improve the quality of our services, by delivering content specific to your interests and preferences.
You can set your browser to disable cookies. However, some features or services may not function properly without cookies.
 
The following cookies are made use of on our site/s.
Cookie Name Category Purpose Further Information
1P_JAR Performance Monitoring, Third    party cookies Google advertising cookie used for user tracking and ad targeting purposes No advertising is served on any The Medical Education Network (MedED) sites. This cookie is only used to deliver appropriate content to you based on your preference selection
ASP.NET_SessionId https://www.electure.co.za Gives the user a unique session ID As above
__RequestVerificationToken https://www.electure.co.za Anti-forgery token (To prevent CSRF attack).  
 
__atuvc, __utma, __utmz, __utmb Performance Monitoring, Third    party cookies Google Analytics sets these cookies. They are used for general aggregated usage statistics Not all The Medical Education Network (MedED) sites make use of Google Analytics. Please refer to your The Medical Education Network (MedED) provider of contact us to determine if Google Analytics is in use of your particular The Medical Education Network (MedED) site
__atuvc AddThis social sharing site Commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. Sporadic usage on the identified page. This cookie is not in use site-wide
  
8.  PRIVACY OF YOUR E-MAIL ADDRESS
8.1   The The Medical Education Network (MedED)’s eLecture Platform sites do, on occasion, provide newsletters which keep our readers abreast of the latest news and events occurring on the platform.
8.2 Additionally The Medical Education Network (MedED) provides invites to events and seminars that are hosted through its platform.
8.3 Accessing this platform is free, but individuals must request to join our mailing lists by signing up through a form on our website/s.
8.4 Users of the platform are required to give their contact information including name, e-mail address and speciality, as well as demographic information including but not limited to regional location and nature of place of work (Government or Private).
8.5 We use any information collected to enhance the value of our content, the experience of our users and to better serve the needs of our target audience.
8.6  Recipients of our newsletters can, at anytime, unsubscribe using the instructions provided at the top and at the bottom of each newsletter.
8.7    We do not sell, rent, loan, trade or lease the addresses on our mailing list to anyone under any circumstances. In addition, our list server software is configured in such a way as to refuse to divulge the e-mail addresses of our list subscribers to anyone but authorised staff of The Medical Education Network (MedED).
8.8 Users can also indicate whether they do not wish to receive e-mail information from The Medical Education Network (MedED)’s eLecture Platform or its sponsor partners.
8.9 Third-parties will never contact our users through the use of our e-mail newsletter lists except through placement within the newsletters themselves, or unless users specifically ask to be placed on a list to receive e-mail from our advertisers on subjects of interest.
 
9.  PRIVACY OF SURVEYS
9.1   From time to time, The Medical Education Network (MedED)’s eLecture Platform conducts a number of online surveys.
9.2 Participation in these surveys is completely voluntary and the respondents are given a choice whether to disclose requested demographic information.
9.3 Where contact information is requested it is only to avoid duplicate entries of data and alert the respondent when the survey results are posted online.
9.4 Subject to the prior permission given by the respondent, such information may be shared with third-party sponsors of such surveys. However, any information about any individual is kept strictly confidential and not sold, re-used, rented, loaned or otherwise disclosed.
9.5 All responses collected on The Medical Education Network (MedED)’s eLecture Platform’s online surveys are completely confidential. Only the aggregate results of data analysis are used and reported.
 
10.  INFORMATION SHARING AND DISCLOSURE
We may share aggregated demographic information about our visitors with our partners and sponsors. This information does not identify individual visitors or members. We do not link aggregate visitor or member data with personal information.
 
11.  REGISRATION FOR EVENTS AND ONLINE SERVICES
You have the following additional rights:
•    To request that we erase your personal data;
•    To request that we restrict our data processing activities in relation to your personal data;
•    To receive from us the personal data we hold about you, which you have provided to us, in a reasonable format specified by you, including for the purpose of transmitting that personal data to another data controller; and
•    To require us to correct the personal data we hold about you if it is incorrect.
 
12.  THIRD PARTY SITES AND LINKS
12.1  The Medical Education Network (MedED)’s eLecture Platform sites may contain links to other Website/s that are not owned or controlled by The Medical Education Network (MedED).
12.2 The Medical Education Network (MedED)’s eLecture Platform is not responsible for the content or privacy policies of its advertisers or the site/s to which it may provide links.
 
13.  CHANGES IN THIS PRIVACY STATEMENT
13.1 This Privacy Statement is a living document. We will modify this document as we add new features to The Medical Education Network (MedED)’s eLecture Platform sites.
13.2   We reserve the right to modify this Privacy Statement at any time.
13.3    If we make material changes to our privacy policy, we will post those changes to this Privacy Statement on this Privacy Policy page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
 
14.  CONTACT US
 If you have any questions or suggestions regarding our privacy policy, please contact us
Email correspondence can be directed to:
responses@electure.co.za
Postal Mail can be directed to:
PostNet Suite 265
Private Bag X 9
Melville
Johannesburg
2019

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